Get in touch
For bug reports, requests, or anything else, use the contact form.
For a bug, tell us your device, your iOS version, and which work and screen it happened on. That helps us find the cause.
Common questions
- Is everything in Japanese?
- The works from Aozora Bunko are in Japanese, in the original — that is the point of the app. The interface follows your device language. Works from Project Gutenberg are in English.
- I bought Premium but the features are locked
- Try Restore Purchases in Settings. You need to be signed in with the same Apple Account you bought it with. On a shared device, check whose account is signed in.
- iCloud sync is not showing up on my other device
- iCloud sync is a Premium feature. Both devices need the same Apple Account, and iCloud has to be on in iOS Settings. Airplane mode and Low Power Mode will delay it.
- A font I downloaded stopped working
- Downloadable fonts are managed by iOS, which removes them when storage runs low. Download it again from the font list in Settings. Your works and settings are untouched.
- There is a mistake in the text
- The texts come from Aozora Bunko and Project Gutenberg as published.Errors from typing or proofreading are best reported to them, where the fix reaches everyone. Ruby in the wrong place, missing emphasis dots, odd line breaks — those areours. Tell us through the contact form.
- I lost my place in a book
- Bookmarks are stored on the device and go away if you delete the app. Turn on iCloud sync before you move to a new device.
- I cannot find a work
- We carry works whose copyright has expired and that our sources have digitised. Works still in copyright cannot be included. A work in older orthography sometimes has a different title from its modern-spelling edition.
- I want to cancel
- Cancel a subscription in iOS Settings → your name → Subscriptions. There is nothing to cancel if you bought Premium outright.